Perspectives Impacting the Next Generation of Leadership
Perspectives impacting the next generation of leadership
Perspectives Impacting the Next Generation of Leadership
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What Can We Learn From All This?

by Rob March 19, 2009 00:46

After experiencing another challenging week with seemingly no end in sight, I asked myself, "What can we learn from all this?"  As an executive recruiter and adviser to leaders, I'm expected to have a perspective gained from exposure to so many people asking themselves this very same question.  Aside from the big picture related to the financial system and the political environment, everyone is being impacted by this recession in meaningful ways and there is much to be learned from how leaders are reacting to this crisis.

First of all, I'm struck by how consistent the issues are from one company and one leader to another.  In previous recessions and downturns, the impact was felt much more significantly in one industry versus another and some seemed untouched and strangely detached from the challenges others were facing.  Not this time - to a person everyone is directly impacted by this reset.  Secondly, the reaction is the same - tighten the belt and spend money on only those things that are absolutely necessary.  Regardless of how strong one company may appear on a relative basis, leaders feel a responsibility to reign in unnecessary spending.  As you would expect, this means that almost everything is "on hold" waiting for some time in the future.

So, what can we learn?  Interestingly, it is during times like these when we learn the most.  In these inflection points where change is occuring very rapidly we see businesses as they are.  As unnecessary spending is eliminated, we see what is absolutely necessary.  We see those products and services that each business can't live without.  As going concerns, these are the basic elements that will never go away, and the related business opportunities bring clarity to the key value that each of us bring to the party.  In my business for example, the three things that never go away are: 1) executive coaching; 2) C-level searches for leaders who absolutely must be replaced; and 3) due diligence on behalf of a company attempting to hire a leader on their own. 

Think about your own experience and the demands on your business.  While you are likely involved in a multitude of activities, the key indicators of how you can best add value as a leader or a business are best seen in times like these.  What is your value proposition and how can you improve your career or business by focusing on the necessary things that will never go away?

 

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Coaching | Leadership | Recruiting

How Do You Feel Today? Just Check the Market

by Rob March 13, 2009 09:54

During a recent meeting with a CFO the other day, we gravitated to the topic of the financial system and what needs to be done to fix it.  Seeing that I was listening to a highly quantitative and analytically oriented CFO, I expected a "Greenspan-esque" discussion of capital ratios and esoteric analysis of mark-to market accounting, but instead we talked about the stock market and the psychology of the markets.

He went on the say that he really didn't see a clear solution of how to fix the financial system or how best to deal with the toxic assets, but he did say that the flow of credit was the key.  I asked him if he had any difficulty funding his business and whether he was satisfied with his banking relationships, and he said, "We've actually reduced our outstanding debt and my lead bank has made it clear they'll give us the credit line we may need in the future."  Of course, he wasn't asking his bank for credit today, but he was primarily expressing the need for others to get credit more easily.  We then discussed the fact that most CFOs and individuals are de-leveraging if they can, and that it's really the marginal credits who can't get the loans.

Isn't that what's supposed to happen?  Wasn't it the easy availability to credit that got us into this mess?  In any event, he thought that the most important factor to consider in getting credit flowing again is consumer confidence.  And guess what he thought was the most important factor impacting consumer confidence - that’s right - the stock market.  "By the way, how is the market doing today?"  I think we can all relate to that.  Don't we feel more confident when the market goes up 300 points one day and another 250 points a couple of days later like it did this week?  Don’t we all feel like we shouldn't be so worried; that everything will be alright; especially when the market does well?  And then during those weeks when the market went down 10% in a single week, haven't we wondered just how low can it go and could we be completely wiped out?

The CFO went on to say, "I really don't care what Geithner does as long as he does something and the markets like it.  When the markets come back, consumer confidence will come back; and so will spending and the flow of credit.  All we really need is a few good days and weeks in the market and then everything will begin to turnaround." 

Wow!  Thank goodness it's all just based on how the Dow does today.  The market went up almost 10% this week…everything must be OK now.

Are we too focused on the market?  Is it really just about our portfolios and consumer confidence?  Let us know what you think.

 

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Living in the Matrix

by Rob March 11, 2009 10:42
  
Why does it have to be so complicated?  During one of our recent client visits we were reminded of just how difficult it can be "living in the matrix".  Whether a company views themselves as centralized or decentralized, a company's growth leads to the inevitable expansion of the organization and the deadly creep of the matrix.  As in the popular series of movies starring Keanu Reeves, unlocking the keys to the matrix can be disorienting at best and at times a nightmare.

In these days of accountability and visibility, why is that the confusion and inefficiency of the matrix management structure is so difficult to correct?  As an executive recruiter and advisor to companies and executives, the stories are all too similar - A leader is hired with the mandate to drive change and improve the performance of a struggling business.  The company has lost it's focus and now seeks to attract a leader to articulate and execute a clear strategy.  The people in the organization are crying for help and the financial performance of the company is clearly not what it should be.  The opportunities for improvement are palpable, and the executive charges into the new role filled with passion and determined to "fix the business".

During the first few weeks and months, the executive engages with the team and meets with other key leaders as well as the CEO.  The low-hanging fruit of eliminating unnecessary costs and upgrading talent appear easy to achieve and the work of defining the strategy and operating plan begins.  The new leader is encouraged by the words of the CEO that "You own the P&L" and the financial goals and changes in strategy seem highly achievable.  As the executive would say, "We got off to a terrific start."

But then the matrix comes into view.  Not surprisingly, the leaders of the regions, products and corporate also feel a sense of ownership, and rightfully so because they too have been charged to drive change.  The dotted lines on the organizational chart become fuzzy and the reality and complexity of the organization begins to set in.  Inevitably, the mandatory team conference calls begin and before you know it, the executive comments that "I have so many conference calls that I can't get any work done".  The clarity of the purpose begins to fade and the passion and energy needed to drive change is in shorter supply.  The matrix is winning.

But why is that most companies have such difficulty in recognizing that the matrix is frequently the problem?  Who owns marketing?  Who really owns the operations?  Who is the leader?  Regardless, all too often the executive reaches the end of the rope.  The bloom is off the rose and the company "rejects the transplant" or the executive decides to leave citing "they really didn't want me to drive change".  The opportunity cost for the company and the executive is significant, and the signal to the others in the company is that you just need to survive; don't rock the boat and just go along.  New people and strategies will come and go but the matrix lives forever.

Let me know what you think?  What are the keys to making sense of the matrix?

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Coaching | Leadership | Recruiting | Team Building

Never Let a Good Recession Go to Waste

by Rob March 09, 2009 10:51
  
Given the state of the markets these days, I'm doing a lot of listening and learning and the comments from one of my best private equity clients continues to ring in my ears.  On a recent call with a partner of one of the world's largest and most successful private equity firms, I asked him about the mood and focus in his firm.  After some discussion of the magnitude of the financial crisis and the challenges we all face, he said, "Rob, none of us were fully prepared for this mess, but we tell ourselves to never let a good recession go to waste."

We all understand the concept, but it's helpful to remember the positive long term effects of cyclical downturns and recessions.  Success and growth are good and we're all hoping for good times ahead, but the realities of the moment require a reset based on reduced demand and the likelihood of relatively flat growth at best even when things do improve.  The partner went on the say, "No one can hold management accountable for the results in the 4th quarter, but they better reset the business based on that depressed demand for all of 2009."  There you have it; expectations are being set around the likelihood that the remainder of 2009 will be just as bad as the 4th quarter of 2008.

These are extremely difficult times, and much like our President seems to have learned there's no upside in trying to predict that the end of the recession will occur during the second half of the year.  "Prepare for the worst and hope for the best" should be the song of the day, and for those of us who are still in denial it's time to fully accept the challenge.  Before you assume that I'm suggesting a complete shift to full turnaround mode, another comment from my private equity client was telling.  He said, "The true measure of a CEO is whether he or she can still make important strategic investments while simultaneously rightsizing the ship."  

Leading your company through these turbulent times may be the biggest challenge you will ever face.  Having said this, better times will come and when they do our companies should be in terrific shape and focused for success.  Remember, "Never let a good recession go to waste."

How are you balancing the need to reset your business and make important strategic investments?  When do you think we'll see solid growth again?

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