Perspectives Impacting the Next Generation of Leadership
Perspectives impacting the next generation of leadership
Perspectives Impacting the Next Generation of Leadership
Team Building
Log in

Will the Executive Search Business Return to Basics?

by Rob May 05, 2009 06:18

Having recently listened to the CEO of one of the leading executive search firms, I was struck by his realization that executive search must change dramatically.  We've all seen and heard the reports of the industry being down by as much as 40% in revenue this year, and clearly businesses don't prepare for such dramatic contractions.  Interestingly, the strategy in response to the collapse doesn't sound all that different from the previous strategy leading me to ask, "Will the executive search business return to basics?"

You know the strategy if you're a senior executive in a large company and a frequent buyer of executive search services.  The big firms have assessment businesses, and they want you to work with them to assess your team and senior leaders.  While these services were thought to be the key to the diversification strategy for the big firms, they have barely moved the needle and for good reason - companies don't want to retain a search firm to assess their team, and the experienced partner they've come to know doesn't do the assessment.  Sure, it's another potential source of revenue for the big search firms, but clients don't really see the value.

So what makes the big search firms think that more aggressive diversification and expanded services offerings will improve their businesses when the previous experiment barely moved the needle?  The answer is they have no choice.  As revenue expectations per partner are increased, the big firms will look to the greatest source of new revenue - their big company clients and the successful candidates they helped hire.  While it makes great sense, there's only one problem - the clients don't want their recruiters to become management consultants.  When they truly need to focus on talent development, retention, compensation and succession planning, they turn to their HR leaders who in turn reach out to specialists in their field.  

As one senior statesman recently told me, "The executive search business will likely go full circle.  With the success and growth of any business comes the diversification away from the core value proposition and with it the dilution of it's strength.  Eventually, great recruiters will figure this out and the big search firms will see an exodus of talent.  After all, this is a personal service business and recruiters can't serve the client if they spend all their time selling products off the shelf."

Let me know what you think.  Are you likely to turn to one of the Big-5 search firms for additional leadership advisory services?

Be the first to rate this post

  • Currently 0/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Tags: ,

Coaching | Recruiting | Team Building

Technology Will Lead Us Out

by Rob March 23, 2009 05:51

While the previous recession and stock market correction is now almost a distant memory, technology and the internet were the story as "irrational exuberance" drove stocks through the roof.  What followed was a massive sell off of internet, telecom and technology stocks while other sectors of the market performed much better on a relative basis.  2001 and 2002 were tough, but the manufacturing, consumer and service industries pulled us out of the mud.

Today, the recession is global and cuts across all sectors with no one left untouched.  Unlike the previous downturn, this recession is not isolated to a few industries and the stock market has sold off across the board.  But what may be lost in all of the gloom and doom is the story of productivity gains and how far we still have to go.  Just ask the executives at HP, IBM, Oracle, SAP, Cisco and EMC and you'll hear about the story that is very much in process.  During the past few years, companies have invested heavily in ERP solutions as CIOs, systems integrators, and offshore developers have been working flat out.  While virtualization and on-demand solutions improve the CIO's ROI, lasting productivity gains stem from the business integration and change that ERP enables.

This is the good news as CIOs were in the middle of large scale IT transformations driven by CEO expectations of improved productivity.  Today, these productivity gains are showing up in the results of companies across many industries, but the spending on IT and team building was shut down due to the severity of the recession.  Just as the CEOs of technology companies selling to CIOs suggest little visibility into when CIOs will start buying again, CIOs tell us they don't know when their CEOs and CFOs will release the purse strings.  But importantly, both tell us that when it comes back it will likely come back with a vengence.

As executive recruiters and advisers with deep expertise in technology, we see it.  The supply of business-oriented IT leaders hasn't magically increased in spite of the impression that we are in a buyers market for talent.  The translators who are the key to engaging with business leaders and driving the adoption of new technology enabled processes are in short supply.  Nearly every CIO in the country doesn't have the expertise they need in this area, and when CEOs and CFOs feel comfortable spending again they'll aim their investments where they can improve productivity.  As a result, technology will lead us out of this recession and companies well positioned for the spend will benefit first.

What is your view on how technology drives productivity?  Do you see technology spending returning in 2009 or 2010?

Currently rated 4.3 by 3 people

  • Currently 4.333333/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Tags: , , , , , ,

Recruiting | Team Building | Technology

Living in the Matrix

by Rob March 11, 2009 10:42
  
Why does it have to be so complicated?  During one of our recent client visits we were reminded of just how difficult it can be "living in the matrix".  Whether a company views themselves as centralized or decentralized, a company's growth leads to the inevitable expansion of the organization and the deadly creep of the matrix.  As in the popular series of movies starring Keanu Reeves, unlocking the keys to the matrix can be disorienting at best and at times a nightmare.

In these days of accountability and visibility, why is that the confusion and inefficiency of the matrix management structure is so difficult to correct?  As an executive recruiter and advisor to companies and executives, the stories are all too similar - A leader is hired with the mandate to drive change and improve the performance of a struggling business.  The company has lost it's focus and now seeks to attract a leader to articulate and execute a clear strategy.  The people in the organization are crying for help and the financial performance of the company is clearly not what it should be.  The opportunities for improvement are palpable, and the executive charges into the new role filled with passion and determined to "fix the business".

During the first few weeks and months, the executive engages with the team and meets with other key leaders as well as the CEO.  The low-hanging fruit of eliminating unnecessary costs and upgrading talent appear easy to achieve and the work of defining the strategy and operating plan begins.  The new leader is encouraged by the words of the CEO that "You own the P&L" and the financial goals and changes in strategy seem highly achievable.  As the executive would say, "We got off to a terrific start."

But then the matrix comes into view.  Not surprisingly, the leaders of the regions, products and corporate also feel a sense of ownership, and rightfully so because they too have been charged to drive change.  The dotted lines on the organizational chart become fuzzy and the reality and complexity of the organization begins to set in.  Inevitably, the mandatory team conference calls begin and before you know it, the executive comments that "I have so many conference calls that I can't get any work done".  The clarity of the purpose begins to fade and the passion and energy needed to drive change is in shorter supply.  The matrix is winning.

But why is that most companies have such difficulty in recognizing that the matrix is frequently the problem?  Who owns marketing?  Who really owns the operations?  Who is the leader?  Regardless, all too often the executive reaches the end of the rope.  The bloom is off the rose and the company "rejects the transplant" or the executive decides to leave citing "they really didn't want me to drive change".  The opportunity cost for the company and the executive is significant, and the signal to the others in the company is that you just need to survive; don't rock the boat and just go along.  New people and strategies will come and go but the matrix lives forever.

Let me know what you think?  What are the keys to making sense of the matrix?

Be the first to rate this post

  • Currently 0/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Tags:

Coaching | Leadership | Recruiting | Team Building

Top Five Questions

by Rob February 18, 2009 01:48
  
As an executive recruiter and adviser to companies, I'm frequently asked, "How do you assess people and what are your favorite interviewing questions?"  While I've always avoided standardizing the interviewing process, we've married the art and science of assessment and developd a few questions to get at some of the most difficult issues to understand.

The typical interview involves in-depth discussion of responsibilities and accomplishments as well as the reasons for moving from one company to another.  The candidate is usually well prepared for this discussion, and such an approach seldom allows the interviewer to learn much about the keys to success beyond the resume.  In addition to our process of specifically assessing against the challenges of a given role, we stress the importance of the softer side of interviewing.  In doing so, we strive to understand a candidate's motivation, passion, priorities, management style and future potential.  These are frequently the differentiators which predict success, and here are some of the questions you might use the next time you find yourself interviewing a senior level executive:

1.  Tell me about the greatest disappointment in your career.

The obvious unasked part of this question is what the executive learned from it.  The follow up questions test honesty and self-awareness. 

2.  What are the three most important things you consider in building a team?

This tests the executive's ability to be succinct.  The crispness of the answer tells whether he/she is a good team builder and if this is a priority. 

3.  At the end of your career how would you like to be remembered by your peers?

This is a check for motivation and alignment of interest and passion.  If the executive has trouble with this question or the answer is superficial, he/she may not place much emphasis on relationships with peers.

4.  How do your skills and track record relate to the challenges we face today?

This is an obvious question, but it is surprising how often executives confuse accomplishments with skills.  Understanding how someone addresses challenges is more important in projecting future success than in knowing a list of accomplishments.
5.  When will you know you've been successful in your career?  

This attempts to capture the picture in the executive's mind of what success looks like.  The answer says a lot about an individual's priorities and future potential.

What are your favorite interviewing questions and what assessment tools do you use?  Let me know your thoughts.

Be the first to rate this post

  • Currently 0/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Tags: , , ,

Coaching | Leadership | Recruiting | Team Building

Powered by BlogEngine.NET 1.4.5.0
Theme by Mads Kristensen | Modified by Get Talked About